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Orders & Shipping

Are your ring sizes true to size?

Rings are sized based on standard US sizing (more info here). There can be a +/- 0.15mm fluctuation in size due to the handmade nature of the rings, but I work hard to stay true to size.

When are certain pieces coming back in stock?

I intentionally keep my stock of production materials lean. This approach aligns with my dedication to slow, sustainable fashion. If there is a design you are interested in that is currently out of stock, I recommend joining my newsletter for updates. You can also always reach out here.

Is a charitable contribution included with my order?

Yes! I work hard to maintain an environmentally friendly business. I’m passionate about our planet and the wildlife that inhabits it. I donate 5% of profits from all retail sales on the site to the Wildlife Conservation Network. Donations are submitted to the charity annually.

How do I cancel my order?

Reply to your order confirmation email within 24 hours of purchase to cancel your order. Cancellation requests are processed swiftly, but it may take a couple of days for the pending payment to be fully refunded by your bank.

Where do you ship?

I’m based in Los Angeles, CA and ship to pretty much everywhere. Having problems at checkout? Contact Me!

When will my order ship?

This varies based on design. You can find the estimated shipping info for each piece in their description-- look for “Estimated Ship Date”. If you ordered more than one piece, it’s safe to assume that the design with the longest timeline is the best estimate.

How long does shipping take?

I ship from Los Angeles. For domestic orders, I ship via USPS, FedEx and UPS. You can anticipate delivery in 2-5 days. International orders are shipped via USPS, FedEx and UPS and can take 2-15 days depending on the destination and shipping option.

Do you require a signature upon delivery?

Yes, on orders over $500. This is meant to safeguard your new valuables. I would hate for your jewelry to be stolen from your doorstep. If you’re confident this won’t be an issue, you can waive the signature requirement in the order comments at checkout. Full disclosure: by waiving the signature upon delivery, you acknowledge taking on the full risks of delivery. I can’t assist you if the package is lost or stolen.

I think my package may be lost.

Please contact me.

Returns & Exchanges

What is your return policy?

I accept unworn or defective designs for return within 30 days of delivery. Custom made designs, engraved designs, quarter-size rings, final sale designs, promotional gifts and gift cards are not eligible for refunds. To initiate a return and get detailed information about return shipping, promotional gifts, my holiday return policy and processing refunds please keep reading here.

What is your exchange policy?

Domestic orders are eligible for exchanges within 30 days of delivery. International orders must proceed as a return and then initiate a new order. Custom made designs, engraved designs, quarter-size rings, final sale designs, promotional gifts and gift cards are not eligible for exchange. For additional details and contact info please keep reading here.

Care & Repair

Does my order include a repair warranty?

Yes, every order is granted one complimentary repair within six (6) months of the purchase date. All the details can be found here.

Can I live in my jewelry?

This is a difficult question that I don’t have a clear cut answer for (just Google and see how many different answers you find!). I can only offer you my opinion. I encourage daily wear but within reason. Fine jewelry is delicate so working out, showering and sleeping in your jewelry increases your risk of damage or loss. I remove my rings before applying hair, face and body products as they can leave behind residues that trap dirt and dull your jewelry. As for the beach, beware; sand is coarse and can leave scratches on polished metals.

How should I clean my jeIlry?

Basic cleaning can be done at home using a soft bristled toothbrush, mild dish soap and warm water. Scrub gently to remove dirt and oils. For a deeper clean, I suggest purchasing an ultrasonic cleaner.

My earring backing is loose, what do I do?

Tension is key to backings staying in place. Over time the little loops can get stretched out and a little space develops between them. Try tightening them by pinching the loops back together.

Can I request resizing if my order is international?

I strongly suggest you seek out a local jeweler for size adjustments. The cost to you and the carbon emissions associated with roundtrip shipping isn’t worth it.

Can I request repair if my order is international?

If you are within your six (6) month warranty period, I can provide you with a complimentary repair. Please continue reading here for shipping info. I suggest seeking a local jeweler for repairs outside of six (6) months. The cost to you and the carbon emissions associated with roundtrip shipping isn’t worth it.

Materials & Production

How do you source your materials?

Jewelry is an age-old industry ripe for change, and I work hard to find suppliers that take responsibility for their impact on the planet. I make a point to carefully read the information available on a supplier’s website and contact them directly to discuss business practices, supply chain and in-house production.

I purchase raw materials and gemstones from suppliers in Louisiana, Virginia and New York. They recycle and refine post-consumer precious metals in-house and manufacture raw materials for production, such as wire, sheet metal, chain and findings. Two of the three metal suppliers are SCS Global Services certified for 100% recycled precious metal. The third is a small, family-owned business that currently doesn’t have the means to acquire certification but vouches for its recycled precious metal content.

As for my gemstone suppliers, I have two. One strictly specializes in post-consumer recycled gemstones. The other provides post-consumer recycled diamonds and SCS Global Services certified lab-grown diamonds.

What is recycled gold and silver?

Simply put, it’s above ground precious metal (read: old jewelry, dental fillings, tech industry parts, scraps from fabrication) that has been refined and reintroduced into the supply chain. By using recycled metals, the jewelry industry can decrease the demand to mine the planet for virgin precious metals.

How much recycled gold and silver are in your designs?

I prioritize purchasing recycled precious metals for my work, but it’s not always available to me. Many of the designs in the shop are handcrafted using 100% SCS Global Services certified recycled gold and silver. For a specific percentage of recycled metal, please navigate to the product page of the jewelry you’d like to learn more about.

Are your diamonds and colored gemstones ethically sourced and conflict-free?

Yes! I only purchase above ground stones, i.e., post-consumer recycled or lab-grown.

What is a post-consumer recycled diamond?

A diamond previously set in jewelry that is reintroduced loose into the supply chain. This happens when old jewelry is sold for the cash value of the precious metal and stones. During the metal refining process, the stones are removed for resale.

What is a lab-grown diamond?

Lab-grown, lab-created, cultured- these are all used to describe a diamond grown under extreme heat and pressure mechanically in a lab versus in the ground by Earth. The science behind it is the same as Earth-grown, so the final product is a real diamond.

How do you source your colored gemstones?

I purchase post-consumer recycled and lab-grown colored gemstones from trusted suppliers in the USA. Sometimes I get lucky and come across unwanted jewelry from which I can remove the gems. Designs with colored gemstones are few and far between in my shop because there are fewer lab-grown options and the secondary market isn’t as robust.