To initiate a repair request, whether it's under warranty or not, reach out here.

Domestic orders under warranty qualify for free shipping.

To initiate a repair request, whether it's under warranty or not, reach out here.

Currently, free shipping is not available for international orders.

Please note:

Irina Victoria Jewelry is not responsible for international shipments lost or stolen in transit back to Los Angeles. Furthermore, any fees associated with international shipment are the shipper's responsibility.

Discontinued jewelry is eligible for a complimentary repair within six (6) months of delivery, but there is no guarantee the parts required to fix the design will be on hand. In these cases, you will be provided with alternative options.

Irina Victoria Jewelry reserves the right to refuse a complimentary repair request, or impose additional conditions if a customer is non-compliant with the policy outlined above.