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|Do you do repairs?|
|We stand behind the quality of our designs and are happy to provide one complimentary repair per piece due to breakage up to 6 months from the date of purchase. We will cover the cost of roundtrip shipping for the repaired piece(s). Any additional repairs within the first 6 months or repairs after the first 6 months will incur a flat rate charge which includes parts, labor and roundtrip shipping.
To request a repair or more information please email firstname.lastname@example.org or use our contact us form. We're happy to answer any additional questions!
Find tips for jewelry care here.
|How do I buy/redeem a gift certificate?|
|To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.|
|How do I find my product?|
|To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.|
|How do I navigate the site?|
|To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.|
|How do I use a coupon?|
|After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.|