Do you offer a repair service?
Every order is granted one complimentary repair within 6 months of the purchase date. This applies to each piece of jewelry in the order, i.e. if you purchased three necklaces, each necklace is eligible for a free repair. Our repair warranty does not cover lost charms, gemstones or diamonds. In these cases, we will gladly repair the broken piece free of charge, but you will be quoted the cost of replacing missing parts.
What to Expect - Domestic Orders (USA)
What to Expect - International Orders
A second repair of an item or a repair request placed beyond 6 months of purchase will be quoted a repair cost that reflects shipping, materials and labor required to complete the work.
To inquire about a repair contact us here.