MyRewards - FAQs


What is the IVJewelry MyRewards Program?

We know there are so many places you can shop for jewelry, which is why we’ve created a rewards program that’s easy and duh, rewarding!


What Are MyRewards Points?

MyRewards points are earned when you shop, review your purchases, and refer friends. Points translate into currency for future purchases. 10 points equals $1. A minimum of 50 points (that’s $5) is required for redemption. Points will appear in your account 15 days after purchase. We set this timeline in case there are any returns, exchanges, etc.


How Exactly Do I Earn Points?

Great question! Here’s a run down:

You’re Favorite Part—Shopping!

Each IVJewelry design has its own point value. You can find this info right on the product page near the price.

Review Your Jewelry.

Once your purchase arrives, earn 10 points ($1) for each piece of jewelry you review. You can expect an email from us asking for your thoughts OR you can go into your account and review there.

Refer Friends.

Refer first-time customers and enjoy your 50 Points ($5) reward after their first purchase. All they need to do is include your first and last name in the order comments to let us know who referred them.


How Many Points Do I Have?

You can check your points balance here --> MyRewards.


How Do I Redeem Points?

As soon as your account hits 50 points ($5), you can start redeeming your reward! Here’s what you need to do:

  • Enter the total amount (in points) you'd like to redeem (example box below)
  • Your redeemed MyRewards will automatically be deducted from the total amount of your next purchase.

  • Available Points: $(AvailablePoints)
    Pending Points: $(PendingPoints)


    Note:

    50 points is our required minimum for redemption. Any remaining credit after purchase will stay in your account and be applied to a future purchase. Orders that partially or fully use points for purchase do not earn MyRewards points. Points are not redeemable or refundable for cash.


    Do Points Expire?

    MyRewards points and credits expire 24 months from the date they were first earned.


    Returning Jewelry Purchased With MyRewards Points.

    Follow our standard protocol for Returns. The amount paid (less rewards points) will be refunded to your credit card or PayPal account. The points used will be credited back to your MyRewards account.

    Want to learn more about MyRewards? For more MyRewards information, see the Terms & Conditions.